CLTX Trader Connection Issues Updates

12 April 2017,

Our developers have now resolved the issue and users should now be able to login to our orderbook. Once again, we sincerely apologise for any inconvenience caused. Do note if you are facing any login issues or issues with loading your profiles, do not hesitate to contact Market Operations at +65 6372 9566 or email [...]

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CLTX Trader Connection Issues

12 April 2017,

The CLTX Trader platform is currently experiencing some connectivity issues and we are aware that some users might have problems logging into the system. This issue is of our utmost priority and we are actively working with our developers to resolve it. We will provide updates on the issue once we have more information. We [...]

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CLTX Trader Maintenance

06 April 2017,

Please be informed that there will be a scheduled maintenance changing from OpenSSL to HAProxy for CLTX Trade. The maintenance work will be planned with a rolling approach on below three dates and it will not impact the availability of CLTX Trader. Tue, Apr 11, 2017 Tue, Apr 25, 2017 Tue, May 09, 2017 However, [...]

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CLTX Trader Technical Issues Updates

03 April 2017,

Our developers have now resolved the issue and users should now be able to see the full set of products available in our orderbook. Once again, we sincerely apologise for any inconvenience caused. Do note if you are facing any login issues or issues with loading your profiles, do not hesitate to contact Market Operations [...]

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CLTX Trader Technical Issues

03 April 2017,

The CLTX Trader platform is currently experiencing some technical issues with our static database. Some of our users might not be able to see the full set of products available in the orderbook. This issue is of our utmost priority and we are actively working with our developers on resolving it. We will provide updates [...]

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CLTX Trader Maintenance

03 April 2017,

Please be informed that there will be a scheduled maintenance for CLTX Trader on Friday, 7 April 2017, between 19:00 – 22:00 UTC. The maintenance work will not impact the availability of CLTX Trader. However, we kindly ask you to save your profile and log out before the upgrade. Alternatively, please export your profile and [...]

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